TERMS & CONDITIONS

Welcome to BikeFair.nl.


All users of BikeFair.nl website and all its subdomains agree in full with its Terms & Conditions ("Terms") as well as with the Privacy Policy as stated below.

MARKETPLACE

One of the key services of BikeFair.nl is providing middleman services between third party sellers (“Sellers”) of bicycles (“Products”) and their customers (“Buyers”). Both Sellers and Buyers are independent of BikeFair, and BikeFair does not in any way intervene in ownership of the Product.

 

Compliance with Law

Both Seller and Buyer must comply with the Dutch law in all their actions performed on BikeFair and BikeFair Marketplace.

Buying

Purchase Process

The purchase process is as follows:

  • Buyer picks a bicycle of her/his choice and proceeds to check-out. Check-out process is considered closed with submitting the payment.
  • Upon payment, Buyer receives an email confirmation and contact information of the Seller. Seller, on the other hand, receives contact information of the Buyer. Contact information in both of these cases consist of full name, email address, phone number, and address needed for the delivery and/or pickup of the Product. Hereby both Buyer and Seller explicitly agree with sharing their contact information as specified above.
  • By the moment of the payment, a 36-hour period for setting up a hand-over of the Product starts, and 72-hour period for hand-over itself. Either of the periods may be extended by mutual agreement between Buyer and Seller, but for no longer than 30 days since the payment. BikeFair will enquire both sides about the hand-over.
  • In case there is no provable reaction to Seller’s enquiries from the Buyer and no hand-over meeting is set up, Seller has the right to cancel the purchase. We urge both Buyer and Seller to communicate politely and as urgently as possible.
  • Until the hand-over is done and Buyer has the Product in her/his possession, Buyer has right to cancel her/his purchase at any time. This includes an immediate decision not to proceed with the hand-over of the Product on the hand-over meeting. In such cases, the money paid for the Product will be returned in full amount. Seller waives the right to cancel the transaction, as specified below in these Terms.
  • Buyer is aware that she/he is bound by the law to CHECK THE FRAME/PRODUCT NUMBER while receiving the Product from the Seller. This frame/product number must agree with the one stated in the Product Description.
  • Disputes will be resolved individually. BikeFair reserves all legal rights in such cases.

In case of inappropriate behaviour, unavailability to communicate via stated contacts, any suspicion of fraud or other illegal action, BikeFair reserves the right to cancel the transaction and reject to serve either side. In such cases, all fees related to the cancelled transactions may be attributed to and demanded from the offender.

 

Guarantees

All bicycles offered and sold via BikeFair are sold by third parties - Sellers. Sellers are responsible to maintain all Buyer’s rights according to law and respect all other related law and/or policies. BikeFair only acts as a middleman between the Buyers and Sellers with a possibility to add on services to either side. It is therefore unsubstantiated to ask BikeFair for any guarantees for the purchased bicycles, and all such requests and claims are automatically turned down.

Second-hand bicycles sold via BikeFair are used goods sold by their previous users. Although exceptions may occur based on individual sellers' terms, unless stated otherwise all bicycles are sold as-is, and buyers shouldn't expect any guarantees.

Selling

The sale process is as follows:

  • Seller fills a sales form indicating his binding interest to sell his bicycle. The Product Description filled in the form must be entirely truthful and correct. By filling the sales form, Seller enters a binding, EXCLUSIVE relationship with BikeFair, whereas BikeFair serves as the only sales intermediary for the Seller. Sellers agree they will not advertise or otherwise attempt to sell the Product themselves, neither will they seek and agree to services of another middleman.
  • BikeFair checks all information provided by the Seller, and in case of approval posts the bicycle on its Marketplace platform. As a part of its service, BikeFair may promote the Product on other third-party platforms.
  • Upon payment for the Product by Buyer, Seller receives an email confirmation and contact information of the Buyer. Buyer, on the other hand, receives contact information of the Seller. Contact information in both of these cases consist of full name, email address, phone number, and address needed for the delivery and/or pickup of the Product. Hereby both Buyer and Seller explicitly agree with sharing their contact information as specified above.
  • By the moment of the payment, a 36-hour period for setting up a hand-over of the Product starts, and 72-hour period for hand-over itself. Either of the periods may be extended by mutual agreement between Buyer and Seller, but for no longer than 30 days since the payment. BikeFair will enquire both sides about the hand-over.
  • In case there is no provable reaction to Seller’s inquiries from the Buyer and no hand-over meeting is set up, Seller has the right to cancel the purchase. We urge both Buyer and Seller to communicate politely and as urgently as possible.
  • Until the hand-over is done and Buyer has the Product in her/his possession, Buyer has right to cancel her/his purchase at any time. This includes an immediate decision not to proceed with the hand-over of the Product on the hand-over meeting. In such cases, the money paid for the Product will be returned in full amount. Seller waives the right to cancel the transaction, as specified below in these Terms.
  • Disputes will be resolved individually. BikeFair reserves all legal rights in such cases.

 

 

As an entry requirement for using the Marketplace, Sellers are asked to provide complete and entirely truthful information (“Comments” or “Product Description”) regarding the subject of sale. You agree that BikeFair reserves the right to monitor, filter, edit, review or disallow posting of Products and Comments prior to their presence on the website without additional consent. Given the nature of the relationship between the Seller and BikeFair, BikeFair also has the right to share the Product Description according to its own will without any prior approval of the Seller.

 

IT IS STRICTLY PROHIBITED TO OFFER ILLEGAL PRODUCTS VIA BIKEFAIR, WITH SPECIAL EMPHASIS ON STOLEN PRODUCTS.

 

Products advertised by other users and Comments of such products do not reflect the views and opinions of BikeFair, its agents and/or affiliates. Sellers’ products and product descriptions reflect the views and opinions of the Seller. To the extent permitted by applicable laws BikeFair shall not be liable for the Products or for any liability, damages or expenses caused and/or suffered as a result of any use of and/or posting of and/or sale and/or appearance of the Comments/Products on this website.

As a user of the Marketplace, you warrant and represent that:

  • You are entitled to post and sell the Products on our website and have all necessary licenses and consents to do so;
  • The Products and Product Descriptions do not invade any ownership right or intellectual property right, including without limitation copyright, patent or trademark of any third party;
  • The Comments do not contain any defamatory, libelous, offensive, indecent or otherwise unlawful material which is an invasion of privacy;
  • The Comments will not be used to solicit or promote business or custom or present commercial activities or unlawful activity.

 

Exclusivity

Unless explicitly agreed otherwise, by submitting a product for sale to BikeFair.nl, Sellers agree with exclusive role of BikeFair.nl in sale of their Product. That means that Sellers will not intentionally advertise or otherwise attempt to sell the Product themselves, neither will they seek and agree to services of another middleman.

 

To prevent sales of unavailable Products, in case the Product offered by Seller is for whatever reason no longer for sale, the Seller agrees to IMMEDIATELY notify BikeFair about this via team@bikefair.nl.

 

Advertising

No advertising aside of publishing Products for sale is allowed unless otherwise agreed with BikeFair. That includes, but is not exclusive to, promoting brands, sourcing leads, collecting or providing contact information.

 

Provision

In case of successful sale, Seller always receives the amount he requested for the Product, or the amount he has explicitly agreed on with BikeFair. However, BikeFair is entitled to charge its provision on top of the Seller’s asking price in the amount of 10% of the asking price. This means that the final price of the product offered by Seller is at BikeFair’s decision. We reserve the right to change the provision without prior notice to any amount of our choice.

 

Providing incorrect or misleading information

Mistakes happen, and we always try to avoid complicating everyone's life by bureaucratic interventions. However, given our goal to eliminate bike theft, we are very serious regarding incorrect information about the frame number. In such case, we are obliged to consider all possible steps. In case there is a suspicion the information was provided incorrectly on purpose, we will even consider reporting the bicycle to the police. Please make sure that the Product Description, and particularly the information about frame number, is filled in correctly.

In case of providing incorrect or misleading information of any kind, we reserve the right to refuse to service you.

OTHER SERVICES

All Other Complementary Services ("Other Services") - Bike Detective Tool, Bike Legality Tester and all others, if not otherwise specified in these Terms - are voluntary services for the benefit of BikeFair Marketplace users, and are not in any way a base for changing or adjusting existing law. None of the conclusions or statements provided by these tools are legally binding.

All users of BikeFair.nl website and all its subdomains agree in full with its Terms & Conditions ("Terms") as well as with the Privacy Policy as stated below.